Privacy Policy – OnlineKonnect

Privacy Policy – OnlineKonnect

At OnlineKonnect ("us", "we", "our" or the "Company"), we value your privacy and the importance of safeguarding your data.

This Privacy Policy (referred to as the "Policy") outlines our privacy procedures for the specified activities below. In accordance with your rights, we disclose how we gather, store, access, and manage information concerning individuals.

Within this Policy, the term "Personal Data" pertains to any information that, either independently or when combined with other available data, can identify an individual.

This Privacy Policy regulates your utilization and interaction with www.onlinekonnect.com, encompassing all content, features, and services provided on or through the Website, whether you are accessing it as a visitor or a registered user.

Children Under 13 Years of Age

Our Website is not designed for individuals under the age of 13. We do not knowingly gather personal information from children under 13. If we become aware of such collection without verified parental consent, we will delete the data. If you suspect this has occurred, please contact us at [email protected].

Information We Collect About You

1. Information You Provide

We collect information you voluntarily submit via forms on the Website, through contact forms, demo requests, surveys, chatbot conversations, or when engaging our services. This may include: name, email, phone, company, and other submitted details.

2. Information Collected Automatically

Using tools such as Google Analytics, we may collect data like your IP address, browser, operating system, device type, pages visited, time on site, and referring URLs. This is for analytics and improvement purposes.

Use of Cookies

We use cookies to enhance site performance and user experience. These include:

  • Strictly Necessary Cookies
  • Preference Cookies
  • Analytics Cookies

Third-Party Use of Cookies

Some content or services may include third-party integrations. These may use cookies or tracking independently. We are not responsible for their data use. Please review their policies individually.

Use of WhatsApp & Communication Platforms

If you contact us via WhatsApp, SMS, or other platforms, we may store your phone number, conversation history, and any shared information. This is treated with the same care as all other personal data.

How and Why We Use Your Information

We use your information to deliver services, communicate with you, process demo requests, improve our platform, and send updates or relevant offers.

Data Retention and Deletion

We keep your data only as long as needed for its purpose or by law. Once no longer required, data is deleted or anonymized.

How We Keep Your Data Safe

We use encryption (SSL), access control, and secure storage to protect your data. Email is not secure; avoid sending sensitive data via email. We ensure any third-party processors follow strict data protection standards.

Your GDPR Rights (EU Residents)

  • Access to your data
  • Correction or deletion
  • Restriction or objection to processing
  • Withdrawal of consent
  • Data portability
  • Lodging complaints with a supervisory authority

Changes to This Policy

We reserve the right to update this Policy. Updates will be posted on this page. Continued use signifies acceptance of changes.

Contact Us

For questions or requests related to this Privacy Policy or your personal data, contact us at:

Email: [email protected]